End of tenancy cleaning cleaner landlord deposit london.jpg

When a tenancy comes to an end, the landlord needs to ask whether or not the property is clean enough for future renters. Tenants are responsible for keeping things clean from day to day, but many let jobs pile up until they run out of time. Even worse, finding new accommodation can be so stressful that when tenants move out cleaning is often the last thing on their mind.

Landlords are not expected to pay for cleaning, whether up front or via landlord insurance. Failing to clean also is not considered fair wear and tear, which means tenants can (and often are) held responsible for it. If professional cleaners are called in, tenants are the ones who have to pay, usually via their deposit money.

Luckily, many professional cleaners specialise in providing end of tenancy cleaning services. Cleaners who work closely with landlords and property managers know how to satisfy inventory checks. Most will also provide their own cleaning materials, as well as equipment for specialist jobs like hot water extraction. In short, they have everything needed to make a property look its best!

So, what exactly is an ‘end of tenancy cleaning’ and what should you expect?

cleaning a property end of tenancy deposit.jpg
Need a Cleaner?
Fill in a quick form to post your job
Group 4

Do I need an end of tenancy cleaning service?

For landlords it is vital to keep their properties looking presentable. This is particularly important when searching for new tenants - nobody wants to live in a pig stye, after all! 

A tenancy agreement will specify that tenants are responsible for day to day cleaning, but this is not the same as doing a professional-level job. Inventory reports usually list dozens of different factors that decide whether the property is ‘clean’, and if a tenant lets even one of them slide then a landlord has the right to step in.

However, a landlord cannot force a tenant to book a professional cleaning service. There wouldn’t be much point in trying to save your deposit if the only way to do so was to hire a cleaner anyway! A property can still look ‘professionally cleaned’ if the tenant has gone over it from top to bottom, but in practice few tenants are this thorough.

End of tenancy cleaners on the other hand are well practised in covering everything listed on an inventory report. Unless you have a star tenant, hiring a professional will usually be your best option.

London end of tenancy cleaning cleaner deposit.jpg

What does end of tenancy cleaning cover?

The exact jobs included in an end of tenancy cleaning service can vary, depending on the size of the property, the type of work required and the experience of the cleaner.

For example, most standard services cover window (inside) and carpet cleaning. However, a cheaper service may not tackle certain jobs, such as upholstery cleaning.

A typical service may include:

  • Clearing out any shelves and drawers
  • Vacuuming upholstery, including under cushions
  • Dusting light switches, wooden furniture, bannisters, pictures, mirrors, radiators, fittings etc.
  • Moving light furniture before vacuuming carpets
  • Cleaning the inside of windows and window sills
  • Lifting and vacuuming under mattresses
  • Washing all floors and rugs using appropriate materials
  • Treating anything containing glass (mirrors, frames etc.) with window cleaner
  • Cleaning doors and polishing handles

By far the two most important rooms when it comes to cleaning are the kitchen and bathroom. Even if a tenant wipes worktops and mops floor, there are plenty of jobs in either of these rooms that can be easily forgotten about.


  • Emptying and cleaning bins
  • Cleaning the exterior of all appliances, including toasters and microwaves
  • Cleaning the oven inside and out
  • Clearing out, cleaning and defrosting the refrigerator
  • Degreasing, cleaning and polishing tiles (and removing mould from the grout)
  • Clearing out and cleaning drawers and cupboards
  • Cleaning the sink and taps, removing limescale and applying polish
  • Washing and polishing work surfaces
  • Cleaning and removing grime from the extractor fan
  • Cleaning the washing machine inside and out
  • Cleaning the dishwasher inside and out
  • Cleaning the inside of the microwave

Need a Cleaner?
Fill in a quick form to post your job
Group 4


  • Descaling, brushing and cleaning the toilet bowl and seat
  • Washing and polishing any mirrors
  • Cleaning, descaling, drying and polishing any fittings and fixtures (taps, shower, bath, basin etc.)
  • Degreasing, cleaning and polishing tiles (and removing mould from the grout)
  • Removing any leftover toiletries (e.g. soap, shampoo, toothpaste, floss)
  • Cleaning, polishing and descaling the shower screen

Depending on what your property requires, your cleaner may also provide more specialist services such as:

  • Hot water extraction (for carpets)
  • Mattress deep cleaning

How to clean a property london tenants deposits.jpg

How much does end of tenancy cleaning cost?

The cost of an end of tenancy cleaning service will vary depending on the size of the property in question, how far in advance the service is booked and what kind of work is required. 

In general you could expect to pay:

how much does end of tenancy cleaning cost.jpg

There will almost always be a higher price to pay for booking at the last minute, as well as during weekends, bank holidays or other out of work hours. Booking far in advance will also ensure that you can get your service when you need it. Remember, the best time is just before the check-out inventory report is made.

Something to keep in mind is that services with cheaper quotes will often be far less thorough. It is not worth paying for a cheap cleaner if it means having to hire another one later on! Before considering a quote, always check first that all of the services you require are included.

If you are a tenant, it is also worth knowing that certain candidates, particularly tenancy cleaners in London, may offer options for home removals. This can be useful if you need help moving out, particularly as you can usually enjoy a discount for a package deal.