Customer story

Hyde

Hyde provides some of the most affordable homes in London and the southeast, and has done for almost 60 years. With challenging work-in-progress job targets and a keen desire to increase service delivery for their customers, Hyde partnered with Plentific in 2023.

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38%

Decrease of in-progress jobs

86-95%

First time fix rate

16 days

Average job completion time

“The concept of Plentific sounded very simple and clever to me. Since we started working together, we’ve managed to reduce the number of inprogress jobs by 38%, partly due to gradually increasing the number of jobs dispatched to contractors from 20% to over 40%.”

Steve Austin, Head of Property Maintenance

Hyde

Ready to take a deep-dive into our work with Hyde?

Find out how Hyde has managed to hit their work-in-progress job targets and increase service delivery for their customers. Complete the form to receive a complimentary copy of our customer story with Hyde.