How Olli Group is winning consistent B2B work with Plentific
Delve into how Olli Group, a 30-year family-run business servicing all of London, specialises in predictive and reactive maintenance services through Plentific.
Olli Group is a family run business that's been operating for approximately 30 years and covers the whole of London. They specialise in predictive and reactive maintenance services, proudly providing complete support for repairs and installation, emergency call out responsive services, voids, pest control, drainage, roofing and refurbishments. We spoke to James Cooper, their Operations Manager, about his experience working with Plentific.
Fellow colleagues and clients of Olli's recommended Plentific to them early in 2020. Getting set up on the platform was quick and easy, after which, in their own words, it was 'full steam ahead'. In just their first six weeks with the platform - they had completed over 300 jobs.
5 key things Olli Group like about working with Plentific:
Faster payments: Being a small-to-medium contractor, cash flow is very important to Olli Group. With Plentific, when they invoice they get paid within a few days - no waiting for the usual 30-60 days.
Easy to use: It could be on the way to work, home, even over the weekend - when James gets a spare hour he uses Plentific on his phone to quote on jobs with a simple click.
Visibility and admin: Assigning operatives to jobs, tracking progress, uploading pictures of completed works, creating and sending an invoice - Olli Group can see and do it all in a matter of minutes without leaving the platform.
Turnover and growth: With Plentific, Olli has experienced a higher turnover than before. In their first 4 months since joining the platform, they've quoted on 1810 jobs, completed 300 jobs and invoiced for 171 jobs.
Great service: Olli Group is a complete contractor and puts an emphasis on getting customer service right - which Plentific helps showcase with the wider community. They've received 150 reviews with a 4.84/5 rating (that's a 99% positive rating).
Family-run pride.
Located in the regeneration area of East London, Olli Group was established in 1997 as a family run business and continues to be today. They pride themselves on being 'complete contractors', with many father-and-son groups making up the business.
At Plentific, we understand the importance of staying local, so we let businesses define exactly which areas they want to operate in and ensure they receive a consistent stream of new jobs that are pre-approved by landlords and property managers. That means if their quote gets accepted, they do the job. No haggling or wasted journeys.
It's another step in making sure they have complete control and always work on their own terms.
