How HomeFlo Scaled Its Trades Business with Plentific
Uncover how HomeFlo uses Plentific to enable exclusive lead acquisition, collaboration with major housing providers, and streamlined job invoicing – all in one unified platform.
HomeFlo came together as a passion project started by four lifelong friends. Neither of them had a trades background but each had a love for how such businesses are operated. With Plentific, they have seized the opportunity to become entrepreneurs in the management of trades. Ali, operations manager at HomeFlo, explains how he uses the platform to find exclusive leads, work with large housing providers and invoice for completed jobs - all in one place.
Plentific and HomeFlo.
Ali states that while he doesn't specialise in a trade, he understands the ins-and-outs of operating HomeFlo and has done so using exclusively Plentific. In the first year of its Plentific journey, HomeFlo has gone from two operatives - one gas engineer and one plumber - to ten operatives (as of March 2022).
Ali emphasises that each of these new operatives has been hired for Plentific jobs only. These operatives quote on exclusive leads from B2B housing providers on the Plentific platform and complete these jobs for Plentific, earning great reviews and repeat business in the process. In addition, Ali works closely with his dedicated account manager at Plentific to learn the biggest areas of growth in reactive repairs. This helps him continue to acquire and retain specialist talent along the journey.
Working with Plentific: Key facts and figures.
Ali from HomeFlo has taken a love for the trades and turned it into a flourishing business, using just Plentific. Here are some of his highlights:
A whole team dedicated to Plentific jobs.
Ali mentions that he has carved out a dedicated office space for HomeFlo staff that works just with Plentific. He calls this the 'Plentific office'. This space houses admin staff as well as ten operatives, each with a van of their own, working daily to provide excellent service to Plentific customers like Peabody, Notting Hill Genesis, Wandle, CDS Co-operatives and more.
Ali envisions doubling this team to 20 by the end of 2022. He believes that the rate at which Plentific is growing and adding serviceable properties to its platform, he should have no trouble expanding alongside.
Invoicing that's too easy.
'It's a blessing', says Ali. He explains that he no longer worries about invoicing or chasing payments. Plentific automates this process so that when a job is completed, invoices can be generated with a click. Payments are just as fast. Ali says that while on paper, invoices are meant to be paid over 14 days, he doesn't have to wait more than two days for a payment. In some cases, invoices are paid on the same day. This helps with cashflow for a growing business like HomeFlo and, because the whole process is so streamlined, it saves the team invaluable time.
Ease of use and great reviews.
HomeFlo has an overall 99% satisfaction rating on its work with Plentific. The business also operates on the Plentific DPS marketplace, a revolutionary new procurement framework that opens up big contract work to smaller businesses like HomeFlo, without any lengthy tendering process or fees. HomeFlo has a perfect 100% score on the DPS marketplace, which helps it win repeat business and maintain strong client relationships with large landlords.
"By the end of 2022, we will likely double our operatives from 10 to 20, and a majority of that growth will have come from Plentific. The rate at which Plentific is growing helps us align and rapidly grow our business alongside."
