Time to put your residents first.
Enhance your offering with resident self-service software that strengthens and uplifts communities. Improve your reputation, increase satisfaction and retain residents longer by offering a housing self service portal. It’s a win-win-win.
50%Reduction in call volume
90%Of residents say the system is easy to use
60%Reduction in ‘no access’ appointments
Keep your residents happy.
Deal with residents' requests quickly and efficiently. Our platform makes it easy for more than 2 million residents to manage all aspects of their tenancy including diagnosing & scheduling repairs, manage appointments, make payments, access documents and much more.
Resident retention
Build better interactions between residents and landlords, retain residents for longer and reduce turnover costs.
Streamlined communication
Save time and foster great relationships through seamless communication, by making online services the first choice for residents.
Resident engagement
Create a better overall living experience and empower your residents to request repairs, get onboarded effortlessly and manage all aspects of their tenancy.
Keep your residents happy.
Deal with residents' requests quickly and efficiently. Our platform makes it easy for more than 2 million residents to manage all aspects of their tenancy including diagnosing & scheduling repairs, manage appointments, make payments, access documents and much more.
Give residents complete control.
Resident Portal
Our portal is a self-service customer portal brimming with features and integration options, designed to help residents manage vital aspects of their tenancy.
Resident Portal App
The iOS and Android housing self-service portal app enhances the user experience through native device functionality such as biometric authentication and push notifications.
Repairs diagnostics
An intuitive repairs reporting solution for both tenant and call centre users which boasts a feature rich editor for system administrators, and powerful analytics.
Track & Amend and Address Selector
Provides customers with a single interface to manage and amend their appointments and field workers to report repairs on the go. It can also be used by call centre staff and residents.
What our customers say
The team’s expertise in the sector and excellent project management, combined with our unique resident led approach allowed us to implement a truly different and fantastic portal for our residents.
Use Cases
Do all of this too, without leaving the platform.
Book a meeting
Discover how our platform helps leading property owners and operators work more efficiently than ever before.
- Empower residents with digital self-service
- Create a step change in operational efficiency
- Deliver exceptional service to residents
- Stay compliant with housing regulations